Effective date: June 5, 2026
We want you to be confident in your purchase. Because our courses are digital products delivered instantly, the following policy applies.
You may request a full refund within 7 days of purchase, provided you have not substantially accessed the content — specifically, you have opened fewer than 20% of the lessons in the purchased track. This lets you confirm the platform works for you before diving in.
Once you have accessed 20% or more of a track's lessons, or after the 7-day window has passed, that purchase is final and non-refundable. This is because lesson content is delivered immediately and cannot be "returned."
Email phantom.aiconsulting@gmail.com from the address on your account with your order details. We typically respond within 2 business days, and approved refunds are returned to your original payment method through Stripe within 5–10 business days.
If you were charged in error, billed twice, or could not access content you paid for, contact us — we'll make it right regardless of the window above.
If you have a billing concern, please contact us first so we can resolve it quickly. Filing a chargeback without contacting us may result in suspension of account access while the dispute is reviewed.
Questions about a refund? Email phantom.aiconsulting@gmail.com.